Spin Palace Review

As the flagship brand of the Palace Group, Spin Palace Casino has been serving players since 2002. It has several sister sites, including Cabaret Club, Ruby Fortune, and Mummy’s Gold – all of which are successful, long-established casinos in their own right.

Spin Palace holds a valid international operator’s licence with the MGA (Malta Gaming Authority), and it’s a certified eCOGRA casino. This testing agency also verifies Spin Palace Casino’s payouts, which were a very respectable 97.88% for the month of December 2019.

Spin Palace Review

Make no mistake about it; Spin Palace is a global brand. This casino and sports betting site operates in more than one hundred countries, and its website is available in 15 different languages.

However, the purpose of this article is to analyse Spin Palace India. We checked out the gaming options for slot players and for those who like blackjack, baccarat, and roulette. Also, we’ve reviewed the sportsbook to see if it is up to scratch for punters in India. Yet, that’s not all, our review experts delved inside to find out what banking options are available, tested the live chat customer support, and inspected the Spin Palace app. So, continue reading to find out if Spin Palace Casino is one of India’s best gambling sites.

Spin Palace Casino

When you first click through to Spin Palace Casino, the homepage says that it offers 450 Microgaming slots and virtual other games. However, this is not correct, unfortunately. The virtual (digital) casino is not available to players in India. 

To fully verify this, and so we could provide an accurate Spin Palace India review, we created an account. The options presented to Indian players are the live casino and the sports betting platform. We asked a Spin Palace customer service agent, and he told us the same – the virtual Spin Palace Casino is out of bounds.

If you’re looking for an action-packed online slots experience, please look at our ComeOn, 10CRIC, and LeoVegas reviews. Each of those casinos accepts players from all states in India.

Spin Palace Casino Real Money

The only Spin Palace Casino real money options come from the live casino – also known as Spin Live. Here you’ll find seventeen high-quality Evolution Gaming live dealer games. They are the following:

  • Blackjack: Classic Casino
  • Roulette: French Gold, European, Double Ball, and Lightning
  • Baccarat: Standard, and Dragon Tiger
  • Poker: Casino Hold’em, Ultimate Texas Hold’em, Caribbean Stud, 3-Card, and Texas Hold’em Bonus
  • Game Shows: Deal or No Deal, Monopoly, Football Studio, and Money Wheel
  • Sic Bo: Super Sic Bo (with multipliers)

Admittedly, it’s not the most comprehensive range, but it does cover all the essentials. If you prefer table games over slots, there is something for you.

Please note: The Texas Hold’em games offered here at Spin Palace are casino variants played against a dealer. Players looking for a heads up poker room in India are advised to give 888poker a look.

Spin Palace Sports

The casino gaming options may be limited, but Spin Palace Sports – branded as Spin Sports – is the real deal. It uses SBTech’s sportsbook platform, which is currently one of the most widely used in the industry.

Punters can place both pre-match and live in-play wagers on a wide variety of sports, including cricket, soccer, basketball, tennis, ice hockey, rugby, and esports, to name a few. There’s local action with matches from cricket’s IPL or the Super League for soccer fans, in addition to hundreds of international events.

Soccer betting is well supported. Spin Palace Sports brings you games from 40+ countries and more than 100 different competitions. Furthermore, there are stacks of markets for all the popular European leagues and cups. If basketball is your game, Spin Palace Sports delivers around 80 markets on each NBA game, and a healthy number for NCAAB, EuroLeague, and many other matches, too.

Tennis is another sport with an array of betting options. You can also enjoy the fast markets on many in-play tennis matches and bet on a point-by-point basis. While there’s no doubt that this method of betting is exciting, it can be high-risk, so don’t overdo it.

In summary, Spin Palace Sports is a complete betting site covering all the best action from around the world. There is a quick bet feature shown in rupees that allows punters to place wagers in two clicks. Additionally, you have cash out available, and we recommend taking a look at the Spin Palace Sports specials and super specials. These are a series of enhanced odds markets which can help to increase your bankroll without adding extra risk.

Spin Sports Cricket

Cricket is the main focus for a large majority of punters in India. At Spin Palace Sports, you can place bets on every international test match, ODIs and Twenty20 games. There’s a host of domestic cricket headed by the fantastic Indian Premier League which also includes the Big Bash, County Championship, Mzansi Super League, the Hundred, Sheffield Shield, and many more.

The range of betting markets for each is variable. More effort is made when India are in action or for IPL matches, but there are some fixtures, such as the ODI between Nepal and Oman, with only the match result bet available. By modern standards, this is a little lightweight.

Is Spin Palace Legal in India?

India is open to offshore gambling companies accepting players from India as long as bonuses are offered in rupees, and there are local currency payment methods. Spin Palace Casino meets the criteria for this.

Furthermore, this is a brand that is known around the world. It wouldn’t risk its reputation entering markets in which it wasn’t permitted to be in. Evidence of this, and how we know Spin Palace is legal in India, can be seen in the fact that it doesn’t offer its virtual casino to players. The only products it’s allowed to provide are the live casino and Spin Palace Sports betting.

Spin Palace Account Verification

All real money online casinos and betting sites are required to check the identity of their players to prevent, among other things, money laundering. The terms and conditions state that customers can withdraw up to €2,300 before it is compulsory for them to complete their Spin Palace account verification.

Our advice is to get your account verified after you’ve signed up. To do this at Spin Palace India, you must email one (or more) of these documents:

  • Copy of driver’s licence or passport (must include a photograph).
  • Proof of address, such as a utility bill, bank statement, etc (no older than 3 months).
  • Proof of income (only if applicable).
  • Proof that the payment method being used belongs to you.

To avoid any issues, keep all documentation related to your casino and sports betting activities. This includes receipts from shops if using prepaid cards, and transaction statements from credit cards and bank accounts.

Spin Palace Withdrawal Help

Spin Palace Casino offers several easy-to-use payment methods, so players in India won’t have any issues regarding deposits and withdrawals. To fund your Spin Palace India account, these are your options:

  • Neteller (recommended by Spin Palace for India)
  • Visa and Mastercard (credit card)
  • Skrill 
  • Skrill 1-Tap
  • ecoPayz
  • ecoVoucher
  • MuchBetter 
  • Neosurf 
  • AstroPay Card

Withdrawing is as straightforward (as depositing). If available, the method you used to fund your account is automatically selected. However, you must choose another withdrawal option if this isn’t the case. Step-by-step instructions are provided, so you can’t go wrong. If you do need Spin Palace withdrawal help, customer service is on-hand 24/7.

Spin Palace App and Mobile

Mobile casinos and sportsbooks are very popular in India, with many users preferring to bet on the go. You can download the Spin Palace Casino app for both Android and iOS devices; however, there doesn’t appear to be a Spin Palace app for the sports betting side of things.

This is not a major concern because the SBTech platform is mobile responsive; meaning that it adjusts to fit the screen size of the device you have (tablet or phone). All-round, both the Spin Palace app and mobile sites perform strongly. Customers can access all of the same live dealer casino games and have the entire sportsbook at their fingertips. Bonuses, promotions, hassle-free banking, customer support, and industry-standard security are all part of the Spin Palace app and mobile package.

Spin Palace App Download

The iOS Spin Palace app can be downloaded directly from the App Store, but to ensure you get the latest version, we recommend using the links on the casino’s website. The Spin Palace Android app is not offered in the Play Store, so you must get that from the casino. Follow this step-by-step process to download yours:

  1. Using your mobile, click the link on this page to visit Spin Palace India.
  2. Scroll to the bottom of the screen and tap on the correct icon for your device.
  3. Follow the on-screen prompts to complete the Spin Palace app download and installation.
  4. If you’ve already created an account, use the same Spin Palace login details to open the app and start playing. For those who don’t, you can sign-up directly from the app.

Please remember, the Spin Palace app is primarily for the casino and live casino. You may not be able to use the sportsbook product.

Spin Palace Live Chat & Support

Having used Spin Palace live chat ourselves, we can vouch for the high standard of service customers receive. Our questions were dealt with swiftly, and the answers were clear and concise. Should you need to get in touch; these are the methods you can use:

Please note: No time limits are provided for email replies. However, as live support is 24/7, we don’t expect players will have to wait too long for a response.

Spin Palace Promotions & Casino Bonus

There are Spin Palace bonuses and promotions up for grabs from the moment you make your first deposit. However, you should read the terms and conditions before claiming an offer to see what value it has.

  • Spin Palace Casino welcome bonus: 100% matched deposit up to RS. 100,000. This offer is split across your first three deposits (400,000 with the first, followed by 300,000 for each of the next two). The wagering requirement is 50x the bonus amount, and game weighting rules apply. In truth, the Spin Palace Casino welcome offer is for slot players. It’s very difficult for players in India to profit from this with those wagering limits.
  • Spin Palace Sports welcome bonus: Free bet up to RS. 20,000. This is a matched first deposit and bet offer. The minimum deposit is RS. 1,000. If you deposit RS. 10,000 and use all of that on your first bet (at odds of 1.30 or higher), you’ll get an RS. 10,000 free bet. The wagering requirement is 5x the free bet value. This is a generous offer, and the terms are favourable.

Spin Palace also has a daily offers calendar with new promotions every day. Some of these are not applicable to India though because they are casino free spins; however, other offers are worth paying attention to for both Spin Sports cricket betting and live casino games.

Conclusion of Spin Palace Review

As a complete product, Spin Palace India is rather disappointing due to players not having access to the slots games. Jackpot City and 888 are two other brands that only offer live casino options, so Spin Palace isn’t alone.

On the bright side, Spin Palace Sports is a good online betting platform, and a worthy stand alone product by itself. It covers all the best sporting action, and it offers thousands of unique wagers every week.

Is Spin Palace the best live casino and sportsbook in India? No, it isn’t in our opinion, but that doesn’t mean it’s not right for you. Before signing up, however, please check out some of our other reviews, namely ComeOn, bet365, LeoVegas, and 10CRIC. Then you can compare the brands more effectively.